Order Offline Reference

Creating Unique Order Reference - (BillPay Reference)

Each merchant is assigned a unique 4-digit reference called merchant's offline reference, which is used to receive offline payments via the ClickPesa BillPay services.

Unique order reference is a combination the merchant's offline reference from ClickPesa system and any other reference that is used in a merchant system to identify the item.

For example, if a merchant's offline reference is 1122 and the item reference is 231256, the combined unique order reference would be 1122231256. [OFFLINE_REFERENCE] + [ITEM_REFERENCE] = UNIQUE_ORDER_REFERENCE

This combined reference allows customers to make payments offline using bill pay methods—Tigopesa, Airtel Money, and MPESA—without needing internet access.

When a payment is made offline, the Order Offline Reference can be matched against item references in your system to determine the purpose of the payment. Webhooks and APIs enable the system to receive payment updates and process them accordingly.

Listening to Payment Events

Payment Webhooks Events

Querying For Payments

Query payment by order reference API